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Did the Get Windows 10 app get it wrong?

July 31, 2015 by Alan Stainer

Did the Get Windows 10 app get it wrong?

The Get Windows 10 app scans your Windows 7, 8 or 8.1 PC and tells you if it is compatible with Windows 10. If there are any problems, it tells you about them and in some cases it tells you that Windows cannot be installed.

So assuming the Get Windows 10 app worked and told everyone that things were going to be peaches and cream, why then is there such a high failure rate to upgrade?

I posted the poll below (now at 100 responses), which shows a whopping 27% failure rate. Now I know that 100 responses is a small sample to work from, but the failure rate has not varied that much (between 22% and 28%) since the poll was started.

Should Microsoft be worried? What does it say about their credibility to deliver products?

If you haven’t voted in the poll yet, please do. You can find it here https://plus.google.com/+AlanStainer/posts/VFmGm7WgEQN

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Comments

  1. Lacerant Plainer says

    July 31, 2015 at 8:27 am

    They are making a ready pizza for millions of users who have different ovens. One size does not fit all. It needed to go back to basics and be a light, quick and low usage OS. I’m pretty sure they went the other way.

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  2. Lacerant Plainer says

    July 31, 2015 at 8:27 am

    They are making a ready pizza for millions of users who have different ovens. One size does not fit all. It needed to go back to basics and be a light, quick and low usage OS. I’m pretty sure they went the other way.

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  3. Lacerant Plainer says

    July 31, 2015 at 8:27 am

    They are making a ready pizza for millions of users who have different ovens. One size does not fit all. It needed to go back to basics and be a light, quick and low usage OS. I’m pretty sure they went the other way.

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  4. Lacerant Plainer says

    July 31, 2015 at 8:27 am

    They are making a ready pizza for millions of users who have different ovens. One size does not fit all. It needed to go back to basics and be a light, quick and low usage OS. I’m pretty sure they went the other way.

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  5. Alan Stainer says

    July 31, 2015 at 8:29 am

    I think you are probably right Lacerant Plainer 

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  6. Alan Stainer says

    July 31, 2015 at 8:29 am

    I think you are probably right Lacerant Plainer 

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  7. Alan Stainer says

    July 31, 2015 at 8:29 am

    I think you are probably right Lacerant Plainer 

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  8. Alan Stainer says

    July 31, 2015 at 8:29 am

    I think you are probably right Lacerant Plainer 

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  9. Alan Stainer says

    July 31, 2015 at 8:35 am

    I was wondering whether the free upgrade was a bad move by Microsoft. Yes it has generated interest, but if 27% (or thereabouts) of upgrades have failed, that will be a lot of annoyed customers for Microsoft to deal with.

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  10. Alan Stainer says

    July 31, 2015 at 8:35 am

    I was wondering whether the free upgrade was a bad move by Microsoft. Yes it has generated interest, but if 27% (or thereabouts) of upgrades have failed, that will be a lot of annoyed customers for Microsoft to deal with.

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  11. Alan Stainer says

    July 31, 2015 at 8:35 am

    I was wondering whether the free upgrade was a bad move by Microsoft. Yes it has generated interest, but if 27% (or thereabouts) of upgrades have failed, that will be a lot of annoyed customers for Microsoft to deal with.

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  12. Alan Stainer says

    July 31, 2015 at 8:35 am

    I was wondering whether the free upgrade was a bad move by Microsoft. Yes it has generated interest, but if 27% (or thereabouts) of upgrades have failed, that will be a lot of annoyed customers for Microsoft to deal with.

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  13. Lacerant Plainer says

    July 31, 2015 at 8:45 am

    True. I hate the Windows 8.1 I have on my laptop. But I’m worried Windows 10 will just screw up things more.

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  14. Lacerant Plainer says

    July 31, 2015 at 8:45 am

    True. I hate the Windows 8.1 I have on my laptop. But I’m worried Windows 10 will just screw up things more.

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  15. Lacerant Plainer says

    July 31, 2015 at 8:45 am

    True. I hate the Windows 8.1 I have on my laptop. But I’m worried Windows 10 will just screw up things more.

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  16. Lacerant Plainer says

    July 31, 2015 at 8:45 am

    True. I hate the Windows 8.1 I have on my laptop. But I’m worried Windows 10 will just screw up things more.

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  17. Dave Webster says

    July 31, 2015 at 9:06 am

    Alan Stainer and what we predicted. FREE? Total cost of ownership… That’s what I’m suggesting my clients consider.

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  18. Dave Webster says

    July 31, 2015 at 9:06 am

    Alan Stainer and what we predicted. FREE? Total cost of ownership… That’s what I’m suggesting my clients consider.

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  19. Dave Webster says

    July 31, 2015 at 9:06 am

    Alan Stainer and what we predicted. FREE? Total cost of ownership… That’s what I’m suggesting my clients consider.

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  20. Dave Webster says

    July 31, 2015 at 9:06 am

    Alan Stainer and what we predicted. FREE? Total cost of ownership… That’s what I’m suggesting my clients consider.

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  21. Kevin Cane says

    July 31, 2015 at 1:23 pm

    Despite having the Technical Preview installed for quite a few months, I never got the invitation to upgrade to RTM. Maybe what I had was the actual final release, but it still had the Tecnical Preview text down the bottom right of the screen.  I ended up downloading the ISO and doing a clean install from that.

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  22. Kevin Cane says

    July 31, 2015 at 1:23 pm

    Despite having the Technical Preview installed for quite a few months, I never got the invitation to upgrade to RTM. Maybe what I had was the actual final release, but it still had the Tecnical Preview text down the bottom right of the screen.  I ended up downloading the ISO and doing a clean install from that.

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  23. Kevin Cane says

    July 31, 2015 at 1:23 pm

    Despite having the Technical Preview installed for quite a few months, I never got the invitation to upgrade to RTM. Maybe what I had was the actual final release, but it still had the Tecnical Preview text down the bottom right of the screen.  I ended up downloading the ISO and doing a clean install from that.

    Loading...
  24. Kevin Cane says

    July 31, 2015 at 1:23 pm

    Despite having the Technical Preview installed for quite a few months, I never got the invitation to upgrade to RTM. Maybe what I had was the actual final release, but it still had the Tecnical Preview text down the bottom right of the screen.  I ended up downloading the ISO and doing a clean install from that.

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  25. Dave Webster says

    July 31, 2015 at 2:54 pm

    Kevin Cane thanks for that I’m in the same boat so will let you know if I get the RTM. It’s a test machine so I’m in no hurry.

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  26. Dave Webster says

    July 31, 2015 at 2:54 pm

    Kevin Cane thanks for that I’m in the same boat so will let you know if I get the RTM. It’s a test machine so I’m in no hurry.

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  27. Dave Webster says

    July 31, 2015 at 2:54 pm

    Kevin Cane thanks for that I’m in the same boat so will let you know if I get the RTM. It’s a test machine so I’m in no hurry.

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  28. Dave Webster says

    July 31, 2015 at 2:54 pm

    Kevin Cane thanks for that I’m in the same boat so will let you know if I get the RTM. It’s a test machine so I’m in no hurry.

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  29. Lacerant Plainer says

    July 31, 2015 at 4:51 pm

    Charlie Hoover what’s your view on the new Windows 10?

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  30. Lacerant Plainer says

    July 31, 2015 at 4:51 pm

    Charlie Hoover what’s your view on the new Windows 10?

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  31. Lacerant Plainer says

    July 31, 2015 at 4:51 pm

    Charlie Hoover what’s your view on the new Windows 10?

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  32. Lacerant Plainer says

    July 31, 2015 at 4:51 pm

    Charlie Hoover what’s your view on the new Windows 10?

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  33. Kevin Cane says

    July 31, 2015 at 9:22 pm

    Would definitely like to know if it stays as a Technical Preview. Maybe once in the program, always in the program! Dave Webster

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  34. Kevin Cane says

    July 31, 2015 at 9:22 pm

    Would definitely like to know if it stays as a Technical Preview. Maybe once in the program, always in the program! Dave Webster

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  35. Kevin Cane says

    July 31, 2015 at 9:22 pm

    Would definitely like to know if it stays as a Technical Preview. Maybe once in the program, always in the program! Dave Webster

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  36. Kevin Cane says

    July 31, 2015 at 9:22 pm

    Would definitely like to know if it stays as a Technical Preview. Maybe once in the program, always in the program! Dave Webster

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  37. Eduardo Patricio says

    July 31, 2015 at 11:21 pm

    I’ve updated 3 machines here. No issues. 

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  38. Eduardo Patricio says

    July 31, 2015 at 11:21 pm

    I’ve updated 3 machines here. No issues. 

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  39. Eduardo Patricio says

    July 31, 2015 at 11:21 pm

    I’ve updated 3 machines here. No issues. 

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  40. Eduardo Patricio says

    July 31, 2015 at 11:21 pm

    I’ve updated 3 machines here. No issues. 

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  41. Olli P. says

    November 24, 2015 at 11:57 am

    I updated 2 CPUs, one went OK, the other one had major issues despite the upgrade app telling me that everything was going to be fine, so I reverted to 8.1 and never looked back at 10.

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  42. Olli P. says

    November 24, 2015 at 11:57 am

    I updated 2 CPUs, one went OK, the other one had major issues despite the upgrade app telling me that everything was going to be fine, so I reverted to 8.1 and never looked back at 10.

    Loading...
  43. Olli P. says

    November 24, 2015 at 11:57 am

    I updated 2 CPUs, one went OK, the other one had major issues despite the upgrade app telling me that everything was going to be fine, so I reverted to 8.1 and never looked back at 10.

    Loading...
  44. Olli P. says

    November 24, 2015 at 11:57 am

    I updated 2 CPUs, one went OK, the other one had major issues despite the upgrade app telling me that everything was going to be fine, so I reverted to 8.1 and never looked back at 10.

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  45. Alan Stainer says

    November 24, 2015 at 12:02 pm

    That sounds so much like my own experience Olaf Peuss 

    Some computers it just seems to work fine, even older ones. While others just will not play with Windows 10 no matter what the app tells you.

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  46. Alan Stainer says

    November 24, 2015 at 12:02 pm

    That sounds so much like my own experience Olaf Peuss 

    Some computers it just seems to work fine, even older ones. While others just will not play with Windows 10 no matter what the app tells you.

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  47. Alan Stainer says

    November 24, 2015 at 12:02 pm

    That sounds so much like my own experience Olaf Peuss 

    Some computers it just seems to work fine, even older ones. While others just will not play with Windows 10 no matter what the app tells you.

    Loading...
  48. Alan Stainer says

    November 24, 2015 at 12:02 pm

    That sounds so much like my own experience Olaf Peuss 

    Some computers it just seems to work fine, even older ones. While others just will not play with Windows 10 no matter what the app tells you.

    Loading...
  49. Olli P. says

    November 24, 2015 at 12:10 pm

    Alan Stainer​​ The joke with my two CPUs was that they’re very similar, both roughly 7 yo Core2Duo with 8 GB RAM and Nvidia GPUs. My partner’s CPU upgrade went like a Swiss clockwork, mine got stuck and choked on both the slightly different graphics chip and on the TV card.

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  50. Olli P. says

    November 24, 2015 at 12:10 pm

    Alan Stainer​​ The joke with my two CPUs was that they’re very similar, both roughly 7 yo Core2Duo with 8 GB RAM and Nvidia GPUs. My partner’s CPU upgrade went like a Swiss clockwork, mine got stuck and choked on both the slightly different graphics chip and on the TV card.

    Loading...
  51. Olli P. says

    November 24, 2015 at 12:10 pm

    Alan Stainer​​ The joke with my two CPUs was that they’re very similar, both roughly 7 yo Core2Duo with 8 GB RAM and Nvidia GPUs. My partner’s CPU upgrade went like a Swiss clockwork, mine got stuck and choked on both the slightly different graphics chip and on the TV card.

    Loading...
  52. Olli P. says

    November 24, 2015 at 12:10 pm

    Alan Stainer​​ The joke with my two CPUs was that they’re very similar, both roughly 7 yo Core2Duo with 8 GB RAM and Nvidia GPUs. My partner’s CPU upgrade went like a Swiss clockwork, mine got stuck and choked on both the slightly different graphics chip and on the TV card.

    Loading...
  53. Lacerant Plainer says

    November 24, 2015 at 12:33 pm

    ETA : Updated to Windows 10. It worked. Still behaves strangely and IE opens all pdfs for some reason. Has some buggy stuff, and I am wondering if I made a mistake.

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  54. Lacerant Plainer says

    November 24, 2015 at 12:33 pm

    ETA : Updated to Windows 10. It worked. Still behaves strangely and IE opens all pdfs for some reason. Has some buggy stuff, and I am wondering if I made a mistake.

    Loading...
  55. Lacerant Plainer says

    November 24, 2015 at 12:33 pm

    ETA : Updated to Windows 10. It worked. Still behaves strangely and IE opens all pdfs for some reason. Has some buggy stuff, and I am wondering if I made a mistake.

    Loading...
  56. Lacerant Plainer says

    November 24, 2015 at 12:33 pm

    ETA : Updated to Windows 10. It worked. Still behaves strangely and IE opens all pdfs for some reason. Has some buggy stuff, and I am wondering if I made a mistake.

    Loading...
  57. 조주현 says

    February 26, 2016 at 8:26 am

    ㄷㄴ

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  58. 조주현 says

    February 26, 2016 at 8:26 am

    ㄷㄴ

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  59. 조주현 says

    February 26, 2016 at 8:26 am

    ㄷㄴ

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  60. 조주현 says

    February 26, 2016 at 8:26 am

    ㄷㄴ

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  61. Brian Kirkman says

    July 10, 2016 at 3:55 am

    Its useless for OLD people with limited capabilities. The system keeps setting up so that only a geek can get in. Ubuntu is infinitely better

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  62. Brian Kirkman says

    July 10, 2016 at 3:55 am

    Its useless for OLD people with limited capabilities. The system keeps setting up so that only a geek can get in. Ubuntu is infinitely better

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  63. Brian Kirkman says

    July 10, 2016 at 3:55 am

    Its useless for OLD people with limited capabilities. The system keeps setting up so that only a geek can get in. Ubuntu is infinitely better

    Loading...
  64. Brian Kirkman says

    July 10, 2016 at 3:55 am

    Its useless for OLD people with limited capabilities. The system keeps setting up so that only a geek can get in. Ubuntu is infinitely better

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  65. Olli P. says

    July 10, 2016 at 6:16 pm

    Brian Kirkman Ubuntu is useless for all those users who run software that is only available for Windows.

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  66. Olli P. says

    July 10, 2016 at 6:16 pm

    Brian Kirkman Ubuntu is useless for all those users who run software that is only available for Windows.

    Loading...
  67. Olli P. says

    July 10, 2016 at 6:16 pm

    Brian Kirkman Ubuntu is useless for all those users who run software that is only available for Windows.

    Loading...
  68. Olli P. says

    July 10, 2016 at 6:16 pm

    Brian Kirkman Ubuntu is useless for all those users who run software that is only available for Windows.

    Loading...
  69. Alan Stainer says

    July 10, 2016 at 7:14 pm

    Olaf Peuss​ and so are Macs, Chromebooks, Android, iOS and anything else not Windows.

    Luckily on Linux you can use Wine (Windows emulator) if you really can’t find a native alternative.

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  70. Alan Stainer says

    July 10, 2016 at 7:14 pm

    Olaf Peuss​ and so are Macs, Chromebooks, Android, iOS and anything else not Windows.

    Luckily on Linux you can use Wine (Windows emulator) if you really can’t find a native alternative.

    Loading...
  71. Alan Stainer says

    July 10, 2016 at 7:14 pm

    Olaf Peuss​ and so are Macs, Chromebooks, Android, iOS and anything else not Windows.

    Luckily on Linux you can use Wine (Windows emulator) if you really can’t find a native alternative.

    Loading...
  72. Alan Stainer says

    July 10, 2016 at 7:14 pm

    Olaf Peuss​ and so are Macs, Chromebooks, Android, iOS and anything else not Windows.

    Luckily on Linux you can use Wine (Windows emulator) if you really can’t find a native alternative.

    Loading...
  73. Olli P. says

    July 11, 2016 at 7:30 am

    Alan Stainer Wine is NOT an emulator and many native Windows programs simply don’t work with Wine.

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  74. Olli P. says

    July 11, 2016 at 7:30 am

    Alan Stainer Wine is NOT an emulator and many native Windows programs simply don’t work with Wine.

    Loading...
  75. Olli P. says

    July 11, 2016 at 7:30 am

    Alan Stainer Wine is NOT an emulator and many native Windows programs simply don’t work with Wine.

    Loading...
  76. Olli P. says

    July 11, 2016 at 7:30 am

    Alan Stainer Wine is NOT an emulator and many native Windows programs simply don’t work with Wine.

    Loading...
  77. Alan Stainer says

    July 11, 2016 at 8:16 am

    Olaf Peuss you’re right. It’s a compatibility layer. https://en.wikipedia.org/wiki/Wine_(software)

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  78. Alan Stainer says

    July 11, 2016 at 8:16 am

    Olaf Peuss you’re right. It’s a compatibility layer. https://en.wikipedia.org/wiki/Wine_(software)

    Loading...
  79. Alan Stainer says

    July 11, 2016 at 8:16 am

    Olaf Peuss you’re right. It’s a compatibility layer. https://en.wikipedia.org/wiki/Wine_(software)

    Loading...
  80. Alan Stainer says

    July 11, 2016 at 8:16 am

    Olaf Peuss you’re right. It’s a compatibility layer. https://en.wikipedia.org/wiki/Wine_(software)

    Loading...

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