Have you switched it off and back on again?
Seriously, it works. A lot of the time. That is why it is a cliche.
Coming from a support background myself, I know the difficulties faced when talking to people about their tech problems. I also know what it is like to speak to Help Desks and how infuriating it can be sometimes for those needing support.
While I cannot promise a magic cure all that will fix everything at the drop of a hat, I can at least try and offer some advice to make things a bit easier on you. Hopefully you’ll lose less hair that way.