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Alan Stainer

Alan Stainer

Tech head through and through.

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Have you switched it off and back on again?

March 16, 2015 by Alan Stainer

Have you switched it off and back on again?

Seriously, it works. A lot of the time. That is why it is a cliche.

Coming from a support background myself, I know the difficulties faced when talking to people about their tech problems. I also know what it is like to speak to Help Desks and how infuriating it can be sometimes for those needing support.

While I cannot promise a magic cure all that will fix everything at the drop of a hat, I can at least try and offer some advice to make things a bit easier on you. Hopefully you’ll lose less hair that way.

http://www.wscountytimes.co.uk/news/columnists/have-you-switched-it-off-and-back-on-1-6619175

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Comments

  1. Art Hutchins says

    March 16, 2015 at 6:18 pm

    I even take the battery out and change it occasionally…

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  2. Malcolm Oakley says

    March 16, 2015 at 6:20 pm

    It was an approved Airbus instruction for many avionic glitches. Ground power off, batteries off. Count 30 seconds. All back on again.

    Error message gone 9/10 times.

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  3. Art Hutchins says

    March 16, 2015 at 11:55 pm

    That really fills me with confidence, knowing that piece of Civil Aviation troubleshooting is SOP on an Airbus, I won’t share it with my wife as I’m unlikely to ever persuade her to get on a plane again if I do Malcolm Oakley 

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  4. Malcolm Oakley says

    March 17, 2015 at 9:04 am

    Art Hutchins – I’ve a few stories from my 21 years of fixing aeroplanes that I’d better keep to myself Art ;)

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  5. Art Hutchins says

    March 17, 2015 at 10:45 am

    I still fly with confidence Malcolm Oakley it’s the Tories that make me fearful for my immediate future!!!

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