The Fall of Google+
I literally could not have said it better.
Originally shared by Gideon Rosenblatt
The Fall of Google
I am very sad to write this, but Google’s failure of leadership on Google+ is a complete disaster. The utter disregard for end users is shocking.
I hope that business cases will be written about Google+ in the future to illustrate what happens when businesses lose sight of the fact that end users still needed to be treated with the same respect accorded to paying customers.
I hope, too, that people will take a lesson from this service and the tremendous loss of human capital that it represents, to reassess how willing we are to trust our creations and our relationships to large corporations.